Terms & Conditions

By using this website and purchasing from GD Silver Galleria, you agree to the terms below.

Our products

All pieces are genuine 925 hallmarked sterling silver, handcrafted in small batches. As each item is finished by hand, slight natural variations in finish and form are part of their character.

Orders & pricing

Placing an order is an offer to purchase, subject to availability and confirmation of price. We reserve the right to decline or cancel an order where an item is unavailable or a pricing error has occurred.

Shipping & delivery

We aim to dispatch within 1–2 business days. Delivery timelines vary by location — see our Shipping & Returns page for details.

Returns

Due to strict hygiene protocols and certified precious metal authenticity standards, all sales are final under our No-Return Policy once delivered. In the unlikely event of transit damage, notify us within 48 hours with unboxing photos/video for a replacement.

Contact

For any questions about these terms, please get in touch.